Your privacy is our priority. This Privacy Policy transparently explains how mykd99 collects, uses, stores, and protects your personal information as a player on our online casino platform in Malaysia. We are committed to ensuring your data remains secure and handled with full responsibility.
This Privacy Policy applies to all players who register and use the mykd99 platform. By using our platform, you agree to the data collection and usage practices described in this document.
Mykd99 takes personal data protection extremely seriously. As an online casino platform trusted by hundreds of thousands of players in Malaysia, we understand that your trust is our most valuable asset. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
We believe privacy is more than a legal formality – it is a fundamental right of every individual. That is why mykd99 takes a proactive and transparent approach to everything involving your data. From how we collect information to how we protect it, every step is designed with your best interests in mind.
This Privacy Policy clearly outlines the types of information we collect, the purposes for collecting it, the parties who may have access to it, and the steps we take to keep your data secure. If at any time you have questions about how we handle your personal data, our support team is ready to help.
Mykd99 only collects information necessary to provide a safe, fair, and legally compliant online casino service. Our data collection falls into three main categories:
a) Information You Provide Directly
b) Information Collected Automatically
c) Information from Third Parties
We never collect credit card numbers directly. All card transactions are processed through a dedicated PCI-DSS certified payment gateway. mykd99 does not store any payment card information on our servers.
The table below summarises the data types, purposes, and legal basis for collection:
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC, fraud prevention | Contractual & legal requirement |
| Contact Information | Service communication, customer support | Legitimate interest & contract |
| Financial Data | Payment processing, financial audit | Contractual & legal requirement |
| Technical Data | Platform security, service improvement | Legitimate interest |
| Game Data | Game fairness, suspicious activity detection | Legitimate interest & legal |
Every piece of information we collect has a clear and legitimate purpose. mykd99 does not use your data for purposes other than those stated below, unless you provide explicit consent or it is required by law.
We only send marketing communications and promotional offers if you have consented to receive them during registration or through your account settings. You may withdraw this consent at any time via your account panel or by contacting our support team.
Mykd99 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is only shared under specific legitimate and necessary circumstances, as follows:
All third parties with access to mykd99 user data are required to comply with data protection standards no less stringent than our own. We conduct regular audits of all service providers to ensure ongoing compliance.
Cross-border data transfers, where necessary, are carried out with appropriate safeguards including Standard Contractual Clauses (SCC) or other recognised mechanisms to ensure your data receives adequate protection wherever it is processed.
Mykd99 continuously invests in the latest data security infrastructure to ensure your information is protected at every stage – whether in transit, during processing, or in storage. The following are the security layers we have implemented:
While we take all reasonable precautions, no security system can be fully guaranteed. In the event of a data breach affecting players, we will notify those affected and the relevant authorities within the timeframe required by applicable law.
Mykd99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and personalise your experience.
Types of cookies we use:
You can control and manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your ability to log in or complete transactions. We recommend reviewing your browser cookie settings periodically.
You can manage your cookie preferences through your mykd99 account settings or through your web browser settings. Analytics and marketing cookies require your consent and can be withdrawn at any time without affecting core platform functionality.
As a mykd99 player, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 and our privacy policy:
To exercise any of the above rights, contact our Data Privacy team via support email or live chat. We may need to verify your identity before processing your request to protect the security of your account. There are circumstances where we may be unable to fulfil certain requests, and in such cases we will explain the reasons to you.
Mykd99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. The following are our data retention guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout active account period | Ongoing service provision |
| Financial Transaction Records | 7 years after transaction | Financial legal requirement & AML |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Game Logs | 3 years | Dispute resolution & audit |
| Support Communication Logs | 2 years | Quality control & complaint resolution |
| Marketing Data | Until consent is withdrawn | Consent-based |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you. The deletion process follows industry-approved methods to ensure data is irrecoverable.
Mykd99 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Whenever this policy is updated, the "Updated" date at the top of this page will be revised to reflect the latest version.
For significant changes that affect your rights, we will provide advance notice via your registered email or through in-platform notifications at least 14 days before the changes take effect. Your continued use of our platform after the effective date of such changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your information. A version history of our Privacy Policy is available on request — contact our support team for a copy of any previous version.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection or the relevant regulatory authority in your country. However, we hope to resolve any concerns directly with you first.
Your identity will be verified before we process any data access or deletion request to fully protect your privacy and account security.
Data protection is more than a promise – it is our ongoing investment in maintaining your trust.
All data transmitted between you and mykd99 is protected with bank-grade 256-bit SSL encryption. No third party can read your information during transfer.
Our identity verification process uses the latest KYC technology compliant with international AML standards, ensuring only verified players access our platform.
Mykd99 has never and will never sell your personal data to advertisers or third-party data brokers. Your data is used solely for the purposes of our services.
Our Privacy Policy is designed and updated to fully comply with Malaysia's Personal Data Protection Act 2010 and relevant international data protection standards.
Through the mykd99 account panel, you can manage your privacy settings, control marketing communications, and request access to or deletion of your data at any time.
Our security systems are regularly audited by independent experts. Penetration testing, code reviews, and vulnerability assessments are conducted to ensure continuous data protection.
Join over 500,000 Malaysian players who trust mykd99 for a safe, fair, and exciting online casino experience.